This depends primarily on your location.
Most of the time we are able to ship out the product between 2 to 4 working days after an order has been placed. We ship all orders by EMS. And this will usually take another 3 to 7 working days to reach the final destination depending on location and shipping conditions. (See the
estimates given by Japan Post)
Once your order has been shipped we will send you a notification email with details.
Your order will be updated with a tracking number which you will be able to use to find out the status of your shipment.
See here for details.
If your order has not arrived after two weeks please contact us or enquire form
this form.
See our calendar to see our business and shipment schedule.
The current date and time in Japan is:
Jzool Business Calendar
We accept orders and email inquiries 24 hours a day, 7 days a week. For all other operations please refer to our business calendar below. Workdays are displayed in white. Pink days are non-working days or national holidays.
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